Where is the African Vanilla office?

5 Macanudo Street, Strauss Avenue, Wilgeheuwel, Roodepoort, Johannesburg, 1724. Phone +27 71 672 3800. Hours are Monday to Friday, 08:00 to 17:00. That is the only office. We do not run a second shop in Krugersdorp or Randburg.

Which West Rand areas do you support?

We work from Wilgeheuwel across the West Rand, including Roodepoort and nearby Krugersdorp, and toward the Randburg edge. This is one page on purpose. We do not publish a copy of this page for each suburb.

Yes, when the job needs hands on a PC, a rack or a warehouse floor. On-site support is R650 per hour on the services calculator. Most day-to-day support is remote: monitoring, patching, Microsoft 365 and helpdesk. Same-day or next-day visits are realistic in greater Johannesburg because the office is here. That is not a promised arrival window.

Who have you already worked with in Roodepoort?

Property Cafe Real Estate in Roodepoort. Published work there is Hermes billing automation and the RentFlow property system, not a pretence that every West Rand business is a client. Other published cases, such as HDPE in Alberton, Flexweb in Germiston and a Midrand warehouse, are wider Gauteng.

How much is ongoing IT support?

Managed IT Starter is R650 per user per month (from R500 per user per month on a 12-month term). Partner is R950 per user per month (from R750 on a 12-month term). Month-to-month is the default. Cabling, Wi-Fi installation and mail migrations are quoted separately.

Wilgeheuwel · Roodepoort

IT support on the West Rand

African Vanilla is based in Wilgeheuwel, Roodepoort. This page is for businesses on the West Rand who want a local office, remote-first support, and someone on site when a job needs hands.

Book a free IT audit Call +27 71 672 3800

The office

One address. The West Rand around it.

The company office is 5 Macanudo Street, Strauss Avenue, Wilgeheuwel, Roodepoort, Johannesburg, 1724. Hours are Monday to Friday, 08:00 to 17:00. Email is enquiries@africanvanilla.co.za. WhatsApp and phone use the same number, +27 71 672 3800.

From Wilgeheuwel we support Roodepoort and the rest of the West Rand, including nearby Krugersdorp, and work toward the Randburg edge. The about page already lists that footprint. There is no second office, and there is no separate page for each suburb. A copied page per town would pretend we have a branch we do not have.

Open the Wilgeheuwel office in Google Maps

Remote first

Monitoring, patching, Microsoft 365 and helpdesk do not need a van. That is the normal week.

On site when it matters

Cabling, a stubborn access point, a server, or a move. On-site support is R650 per hour on the calculator. That is a rate, not an arrival guarantee.

Month to month

Starter is R650 per user per month. Partner is R950. A 12-month term can lower those rates. The default is month to month.

Local proof

What we can point to in Roodepoort

Property Cafe Real Estate is in Roodepoort. Published work there is the Hermes billing agent (a cycle that used to take about two days, then about 15 to 20 minutes after onboarding) and RentFlow for property operations. That is a Roodepoort client. It is not a claim that we run every network on the West Rand.

Other published IT work is elsewhere in Gauteng, and we will not relabel it as West Rand: HDPE Plumbing & Trading in Alberton, Flexweb in Germiston, and a Midrand warehouse network. How the office relates to national and international work is explained in where we are based.

What you can hire from here

Managed IT services for ongoing support.
Office network installation and cabling, quoted after a site walk.
Business Wi-Fi for offices and warehouses.
Microsoft 365 management, Business Premium at R400 per user per month.
Off-site backup at the published per-user and per-server rates.
Office move IT checklist if the premises are changing.

Questions from West Rand businesses

Where is the African Vanilla office?: 5 Macanudo Street, Strauss Avenue, Wilgeheuwel, Roodepoort, Johannesburg, 1724. Phone +27 71 672 3800. Hours are Monday to Friday, 08:00 to 17:00. That is the only office. We do not run a second shop in Krugersdorp or Randburg.
Which West Rand areas do you support?: We work from Wilgeheuwel across the West Rand, including Roodepoort and nearby Krugersdorp, and toward the Randburg edge. This is one page on purpose. We do not publish a copy of this page for each suburb.
Do you come on site?: Yes, when the job needs hands on a PC, a rack or a warehouse floor. On-site support is R650 per hour on the services calculator. Most day-to-day support is remote: monitoring, patching, Microsoft 365 and helpdesk. Same-day or next-day visits are realistic in greater Johannesburg because the office is here. That is not a promised arrival window.
Who have you already worked with in Roodepoort?: Property Cafe Real Estate in Roodepoort. Published work there is Hermes billing automation and the RentFlow property system, not a pretence that every West Rand business is a client. Other published cases, such as HDPE in Alberton, Flexweb in Germiston and a Midrand warehouse, are wider Gauteng.
How much is ongoing IT support?: Managed IT Starter is R650 per user per month (from R500 per user per month on a 12-month term). Partner is R950 per user per month (from R750 on a 12-month term). Month-to-month is the default. Cabling, Wi-Fi installation and mail migrations are quoted separately.

Start with the free IT audit

Tell us the suburb, the headcount, and whether you need a desk visit or a tenant tidy-up. The form stays on the contact page.

Book the free audit See managed IT