Question 1

How quickly can I expect a reply?

Accepted Answer

We respond to enquiries within 2 business hours during office hours (Mon–Fri 08:00–17:00 SAST). For urgent issues on the Partner plan, the 2-hour response guarantee applies.

Question 2

Is the IT audit really free?

Accepted Answer

Yes. The free IT audit is a no-obligation 1-hour strategy session where we review your environment, risks, and opportunities. You receive a written summary whether you proceed or not.

Question 3

Do you only serve Johannesburg?

Accepted Answer

Our core team is based in Fourways and serves all of Gauteng locally. For other provinces we activate our trusted partner network for on-site work, with you keeping a single point of contact and consistent strategy.

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